By using this site, you accept Acer's Privacy Policy and the Hey man, I got it fixed a week or two ago but forgot to update the post. How satisfied are you with this response? Description of Original Problem: Everytime, I attempt to launch the AMD Radeon Software Installer, it simply idles on the "Detecting your system configuration for driver and software compatibility" screen. AMD Radeon Software gets stuck. By using this site, you accept Acer's Privacy Policy and the The problem is it does that only if I dont launch it right after my pc turn on. Help (Software) Hello. Since the resolution was stuck at 640x480 I was unable to re-install the drivers. The AMD Radeon Driver update is stuck at 5% since the last 10 days making it impossible to install Windows 10 Build 10074. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. The main exception to 32bit software compatibility is with older software that uses a 16bit installer. Please turn JavaScript back on and reload this page. Discussion AMD SOFTWARE UPDATE STUCK AT 0% DOWNLOADING. Hi All, The AMD Radeon Driver update is stuck at 5% since the last 10 days making it impossible to install Windows 10 Build 10074. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. ... download amd radeon software for rx560x from link just select your GPU ... so why choose rx500x series from amd or both same?. The 2020 AMD Radeon Software Installer always stays stuck at 2% when trying to install after checking the hardware, I have tried reinstalling the installer, restarting my computer, and trying to launch the installer again after deleting the old version. Also, is chipset driver from amd necessary to install after gpu driver install , im using an515-42 . By signing up, I accept the terms of the Acer Privacy Policy. Great! Background Applications: Rainmeter, spotify, google chrome, AMD software installer, and Discord Description of Original Problem: Everytime, I attempt to launch the AMD Radeon Software Installer, it simply idles on the "Detecting your system configuration for driver and software compatibility" screen. should i install the rx500x  version or processor with graphics(ryzen 5 mobile radeon tm with vega graphics), both are same , right? By signing up, I accept the terms of the Acer Privacy Policy. done that , same result ddu and done amd utility. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. So, my radeon software gets stuck at launch ( i have the newest version). If you want to get involved, click one of these buttons! Error: You don't have JavaScript enabled. As u might know my laptop runs on ryzen 5 2500u and rx 560x so while downloading driver , both options are available , but why prefer rx560x  instead of the 2500u one, also is chipset driver necessary, because i noted a perfomance dip after installing the chipset driver in cinebench 20 and userbench, Editor’s SummaryThe new Swift 3ˣ features 11th Gen Intel® Core™ processors and the new Intel® Iris® Xᵉ MAX discrete graphics solution to offer professionals powerful on-the-go, Examples: Monday, today, last week, Mar 26, 3/26/04, https://www.userbenchmark.com/UserRun/31177158, https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming, https://www.userbenchmark.com/UserRun/32161127, https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500x-series/radeon-rx-560x, Acer Announces Latest Lineup of Consumer Notebooks Across Swift, Spin and Aspire Series. Uninstalling Radeon Software prior to installing another graphics driver can help prevent potential file conflicts which may corrupt the installation of new drivers. Please click "Yes" if I have answered your question. His Windows update is stuck, so being patient wouldn't give him the new build via windows update. The Radeon™ Software package contains generic drivers that supports a wide range of AMD Radeon™ Graphics products. Jive Software Version: 2018.25.0.0_jx, revision: 20200515130928.787d0e3.release_2018.25.0-jx, AMD fires back at 'Super' NVIDIA with Radeon RX 5700 price cuts. Troubleshooting: Since then I've tried to fix it by deleting the entirety of the AMD file from my /C drive and fresh installing the drivers, however, nothing has worked. If I play a game for 15-20 mins, it gets stuck at launch. Thanks for your feedback, it helps us improve the site. If you use the ISO, it's not only a clean install - it can preserve your apps and data the same way it would using the upgrade. This prevents rolling back to a previously installed driver version (via Device Manager) but can help resolve … The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. (Image credit: AMD) Reddit posts show that users are experiencing issues with the new driver, which include stuck installers that leave the progress bar at 0%. Thanks for marking this as the answer. Any … 0. You can follow the question or vote as helpful, but you cannot reply to this thread. Help (Software) Hello. I turn on my pc, I turn on my radeon software, everything works perfectly. Is there a way to … AMD Radeon Software gets stuck. I am facing this issue long back , currently iam using the WHQL version 20.2.2 ( this was manually installed), plz help. As u might know my laptop runs on ryzen 5 2500u and rx 560x so while downloading driver , both options are available , but why prefer rx560x  instead of the 2500u one, also is chipset driver necessary, because i noted a perfomance dip after installing the chipset driver in cinebench 20 and userbench, Editor’s SummaryThe new Swift 3ˣ features 11th Gen Intel® Core™ processors and the new Intel® Iris® Xᵉ MAX discrete graphics solution to offer professionals powerful on-the-go, Examples: Monday, today, last week, Mar 26, 3/26/04, https://www.userbenchmark.com/UserRun/31177158, https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming, https://www.userbenchmark.com/UserRun/32161127, https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500x-series/radeon-rx-560x, Acer Announces Latest Lineup of Consumer Notebooks Across Swift, Spin and Aspire Series. If I find a solution, I will share it here. If you want to get involved, click one of these buttons! This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. © 2020 Acer Inc. Can't Update New Radeon Software: Windows cannot find C:\Program Files\AMD\CIM\Bin64\InstallManagerAPP.exe Make sure you typed the name correctly and then try again When I try to update I get the message I typed in the subject space. Operating System & Version: Windows 10 64-Bit, Background Applications: Rainmeter, spotify, google chrome, AMD software installer, and Discord. I did a complete uninstall of the latest AMD Windows 10 Drivers.