A "cookie" is a small data file stored on your computer. At Eddie Bauer, we place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. That is a prime example of horrible service. Deliveries to APO/FPO and U.S. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Blazer sizes correspond to your chest size (i.e., if you have a 38" chest, you would wear a size 38 blazer). Bring the merchandise to the store without a receipt. Sizes represent the circumference of your hand when measured at the knuckles. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Angela C. I have been waiting since mid March for a refund. Contact information (name, address, phone number). Through cookies we may: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site; or, customize Web page content. Allow one extra day for gift-wrapped, inseams, or monogrammed items. Eddie Bauer: Online Return Policy. There are options for making a return and those options depend on if you have a receipt. On May 27 I did not have my credit on my Eddie Bauer credit card so I contacted Eddie Bauer again via chat. Some examples of the data we store in our database includes your account preferences, items added to your shopping cart, user-specific information on pages accessed, and previous visits to our site. If you choose not to accept the cookie, purchasing is not possible on the Eddie Bauer site. You should also know that these companies have their own privacy and data collection practices and are not covered by the Eddie Bauer privacy statement. I dealt with a supervisor. If you want your response We do not use cookies to store any of your personal or financial information on your computer. By Eddie Bauer on template-response-date. Username and password will be sent to you via email. You can ask about your order, returns and exchanges, and updating your shipping address. I am being issued a check in the amount of my refund and was informed it is going to take 21 business days for the check to be issued and then an additional 7-9 business days for mailing. She informed me that it would take at least an additional 5 business days to have a credit on my Eddie Bauer credit card. I am very dissatisfied with the customer service I received. To get an answer right away, call Eddie bauer’s customer service line. I will not order from EB again until this issue is resolved. We use industry-standard encryption technologies when transferring and receiving your personal information. For more information, including privacy policies, regarding companies that send catalogs or host Web sites "presented by Eddie Bauer," please see that company's home page and click on their Information link; or review the customer service section of any catalog you may receive from that company. I WAS SENT THE WRONG ITEM! Number of inches equals the size. Eddie Bauer's return policy is to provide a full refund or merchandise credit if customers are unhappy with their purchase. We are processing your message. Thank You for Your Reply! I was told via email I could return these two shirts. To return for a refund: Once Eddie Bauer has received the returned product, we'll notify Amazon that a return was received and initiate the refund process. Returns and Exchanges can only be made in-store with proof of purchase. Order the same size belt as your pant waist size. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). I was told by CSR that my refund would take an additional 3-6 business days. Items can be returned using the prepaid return label, by mail or to any U.S. Eddie Bauer … However, you should know that the company may, if you do not advise them to the contrary, share your name and postal and e-mail addresses with third parties, including Eddie Bauer. Measure around hand at fullest part with thumb extended. I called Eddie Bauer to speak to someone regarding this issue but was informed I needed to deal with it through chat. You will be able to edit the text before publishing. Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. I spent $55.00 on the item. There's a problem loading this menu right now. As of this morning, June 12, I still didnt have my credit on my return that Eddie Bauer received on April 20. If you make a purchase from another company's catalog or Web site that is "presented by Eddie Bauer," the information you provide to that company, such as your credit card number and contact information, is provided to that company and not to Eddie Bauer. If a Child submits information to us and we know that the person submitting the information is a Child, we will not use it for any purpose. I mailed my return on April 13 and it was received by Eddie Bauer on April 20. If you wish that your prior post be removed, submit a notarized letter. Eddie Bauer is a retail store that sells clothing for men and women, as well as shoes and accessories.