Newegg deducted the return shipping and additional 15% because they classified it as product dissatisfaction.

Newegg deducted the return shipping and additional 15% because they classified it as product dissatisfaction. Lies about promotions and puts them in your basket even though you are actually ineligble (they dont tell you this, the small print is hidden or unavailable)You only find out you've been lied to if you actually confront them. Restock fees may be charged. After several hours on the phone with PayPal and which ever company you bought from, you will still ultimately get screwed by PayPal or end up waiting 2 months before you get you money back, if at all. Newegg provided tracking number however until this day the tracking number they provided when check only shows that a shipping label was created, nothing else. Mind you because of their sloppiness they transferred my funds for the replacement monitor that doesn't exist so the issue on refund for my money was delayed. For more information about reviews on ConsumerAffairs.com please visit our Escalation was supposed to be a callback on phone, you dont find out that this is actually NOT the case until you pester them again, its email instead!AVOID if you are International Customer. I made a claim under their Newegg Marketplace Guarantee Claim on 4/23 and was promised a refund within 2 business days. I'm sorry to hear of the issues you encountered with this order. Newegg was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 198 reviews. Maybe motherboards and processors but definitely not monitors. Motherboard failed when installed. I would personally try Amazon first. Very good experience, and I recommend her! DO NOT BUY FROM NEWEGG!

-David, Hello Tony! After spending almost $2000 on a new build PC, I was sent 2 faulty parts that made it impossible to complete the build. Buy from Amazon or Best Buy.

My order received in three weeks. Tried cancelling again, they told me the same thing as the first guy and wait 2 more days. I have been purchasing pc equipment from them for over 20 years. Earl flatly blamed the issue on the seller, Deal Targets.At this point it's worth mentioning I called my brother after I bought the joystick to tell him I found a solid one in stock. IF you buy from them, pray that you never have to return it.
They still haven't sent the correct item, it's now been 23 days since I ordered. But if you have a problem of ANY kind be prepared for a never ending nightmare. It is was it is, but I have to be honest and say that I will be very hesitant to purchase anything else from them again.

Good thing I'm connected to some influencers, Maybe they will help me in my new quest to show the truth of newegg to the world. They told me to look at their long winded policy..., no help. I would strongly recommend NOT ordering from Newegg unless you want to throw your money away. Providing computer parts and hardware, hard drives, cameras and software as well as electronics, tools, appliances, sporting goods, jewelry, watches, gaming, and much more. My brother bought the joystick while we were on the phone and it is well on it's way. It is useful if you need to make a few orders, usually the stuff are delivered quickly and without delay. Avoid!! I ended up spending almost $100.00 to return a monitor that I considered defective. [Newegg Support], Hello Harry. F u c k newegg their basically the mob. I will NEVER do business with them again. It was then I find out I purchased thru a third party even though all my receipts had Newegg on them and Paypal (method of payment) said Newegg was the seller. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Recommend lawsuit against newegg for illegal actions. By this time at least it should in transit but is not. I have purchased from this company and there are a few major issues that customers should be aware of: Bought a few pieces to put together my new PC. When I called to explain my frustration they offered another $25 gift card (these expire in 1 month) but what you want me to buy more things for their profit. Some don't work weekends so you can't communicate at all. HAHA good luck getting that RMA completed without losing additional time and money. Products ships quickly. Prices were very good, but company doesn't stand behind what they sell. Their response was: "you can sell it to other people." By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. To whom it may concern. They won't refund my money or replace it with a comparable model. Newegg ranks 8th among Computer sites. Ordered a part 9/29/20 from 3rd party reseller.

S). Please don't buy from them well worth 2 or 5$ more from other vendors. Rudy[Newegg Support], Gain trust and grow your business with customer reviews. Newegg will drag out a refund till the last moment. Never again. Do u install the products u sell.

He said that he didn't know what I wanted him to do to resolve the situation. I've spent way to much time screwing around with both of these companies.