If Sitoo POS is for a longer period of time, the card terminal may refuse to accept additional transactions before it goes online again. Bambora: +46 10 - 106 60 00 Verifone: +46 8 - 566 287 70 Babs Paylink: +46 8 - 691 69 00 Adyen: + 46 8 - 408 39 298. If you have done all of the above steps and been in contact with Sitoo Support, without successfully resolving the problem, contact your card terminal provider. View and Download Ingenico IPP350 quick manual online. If not, CardConnect Application: Digital Signature Process, Configuring Integrated Credit Card Processing, Using the CardConnect Merchant Portal (CardPointe), http://osxdaily.com/2016/09/05/how-to-resize-photo-mac/, https://www.digitalunite.com/guides/digital-photography/how-resize-photos, https://www.google.com/search?q=hex+color+picker. Press, Maximum image size is 320px width, 240px height. Log in to Sitoo Backoffice > Settings > POS - Payments. They should be identical. Directly connected to Bolt via a wired Ethernet connection, the devices protect your transactions with a powerful combination of EMV technology and point-to-point encryption (P2PE), making each transaction secure and PCI compliant. Tap the magnifying glass in the upper right corner. If you have an Adyen terminal, you may need to re-initiate the terminal after these steps. Use the keypad to enter the numbers or the GREEN button to jump between the numbers. To begin: • Press the Pound [#] key • Select Reports to view the Reports Menu • Use the arrow key and press the green [ENTER] button to … The text field stating the IP address should now automatically be filled in with string of numbers, the same as the IP address in your card terminal. Locate the Sitoo POS app. Log in to Sitoo POS > Menu > Settings > Hardware Devices > Card terminal Nets. On the terminal press Menu > password 2020 > Settings > Update parameters. On the terminal press Menu > password 123456 > Funktions/Features > Collect parameters. All rights reserved. Ingenico Group’s iPP series (PIN pad) terminals are engineered for all sales segments, especially high transaction volume retail. If you use a wired terminal from Verifone, Babs, Bambora or Adyen, you must ensure that all cables are correctly connected to the network source and that it has an internet connection. Be aware that … Press (1) Network > (3) Wifi > The connected network will be shown in the list. Should the terminal beep when the customer should remove their card? On your terminal, press Menu and then input password 2020. Double-click the home button, that is, two quick presses in a row. Tip bubbles are not available on the iSMP4. If the IP address matches the IP address in Sitoo, you should also ensure ECR = YES. It is possible to customize the image displayed on the home screen of the Bolt EMV Reader. The text ECR in the top of the terminal display should now be green. The POS will scan for network connected terminals. Tap the row Payment Type and choose CARD. If ERC is NO: Press the GREEN button > Down (F2) > GREEN button. Authorizes and charges cards on terminal. On your terminal, press GREEN botton + (9) at the same time. Unplug the network cable from the dongle and reconnect it. Inspect the IP address on the terminal and compare to the IP address specified under Settings > Hardware Devices in Sitoo POS. Required for Clover. For the Ingenico iPP350, the requirements are: Normally, this image would be your logo. Once power is supplied to the device, an initiation process begins. The Ingenico iPP350 are customer-facing, countertop devices that support MSR (magnetic stripe), EMV (chip), and NFC (contactless) payments. Make sure that iPad is connected to the correct network. On the card terminal, swipe the merchant card > Press (6) > Press (1) > Press (3). Nets. To choose a color, navigate to https://www.google.com/search?q=hex+color+picker and use the tool to pick a color. If not, either edit the existing payment method for the card terminal, or easily add a new one if no one exists. Setting a Static IP Address for Your Device. See the guide below for each terminal. When the terminal appears after a short while, tap it to add it. Make sure that the iPad is connected to the correct network. Also for: Iwl250g, Ict250e, Iwl250gb, Ismp, Iwl220, Ict220eg. Press the menu in the upper left corner and then Settings. ; ButtonsThe card reader features a number of button types. Locate the iPad home button. The IP adress will be displayed at the bottom of the screen. Then, each transaction is stored in the journal queue until Sitoo POS goes online again. The terminal sets the network as default automatically, and connects to it. Also make sure that Communication Type = IP Ethernet. iPP350 payment terminal pdf manual download. Update parameters on the card terminal. If only a reconnection of the card terminal according to the step above did not work, you can try to completely remove the card terminal and reconnect it again. Compare the IP adress here with the one displayed on your terminal. Ingenico IPP350 is not meant to be user reset, If you find a small round hole on the back or the bottom that would be just the right size for an unbent paperclip to be pushed into, try pushing a paperclip into that hole for 10 to 30 seconds to reset to factory. Countertop checkout with a fast, secure payment solution. Important! Method 1: Remove the power cord from the terminal (either by pulling it from the socket or removing it from the terminal itself) Method 2: Restart the terminal by first logging out from Sitoo POS. Press Help (4) and then scroll down to line 11 where you'll find the IP adress for the terminal. Ingenico Group’s iPP series (PIN pad) terminals are engineered for all sales segments, especially high transaction volume retail. This guide will detail how you install and use your ICT220 terminal with IPP350 PINpad, including safety information and instructions on transaction processing, printing reports and general maintenance of the terminal. If the terminal has a network connection, this symbol should be green. To manually set the network settings for the device, follow the steps below. See the guide below for each terminal type. Ingenico iPP350 To install the Ingenico iPP350 via USB Cable (Cable Serial #: 296100039 ) follow the instructions below: Changing the iPP350 from Serial to USB Interface NOT required for any Ingenico device. These devices accept NFC/contactless payment and provide additional privacy and security at the PIN entry stage. Method 2: Unplug and reconnect the power cord that is connected to the adapter. You will then receive an information box with QR code and IP address. Choose Adyen, Bambora or Verifone, depending on what terminal you have (if you are using a Yomani terminal, pick Verifone). menu allows you to access the device Version, Date and Time, Server Properties, and Ethernet Properties. Open the Sitoo POS app on your iPad. Tap on your terminal under Hardware Devices. On your terminal, press Menu and then Express menu. On the card terminal, swipe the merchant card > Press (6) > Press (1) > Press (3) > Press the down button (F2). They also manage a complete range of payments, helping to generate more revenue for the merchants. Please read Coiney Card Terminal - Japan if you're using Coiney. You'll want to use an image editor of your choosing (Preview for Mac, Paint for Windows) and resize/crop the image to the appropriate size for your device. If you are collecting tips, it will ask the customer to confirm their total 2x with this setting enabled. Here you'll see a list of currently connected hardware devices, such as the card terminal. Troubleshooting Datalogic wired barcode reader QD2430, Troubleshooting Datalogic wireless barcode reader QM2430. See the guide below for each terminal type. Plug the power supply adapter into an available power outlet. Once you've done the above step, you can also try restarting the Sitoo POS app. In the list you will find an option with the same IP address as shown on your terminal. The Ingenico iPP350 are customer-facing, countertop devices that support MSR (magnetic stripe), EMV (chip), and NFC (contactless) payments. To set these preferences, in the Gingr app navigate to Left-hand Navigation: Admin » Credit Card Processing. This will display in the payment window when checking out. Press Sitoo POS and open the POS. Ingenico multi-point mono connector cable. Once your equipment is unboxed, plug the power supply connector into the jack on the Multipoint Interface Cable. Give this terminal a name. If the connection is successful, the device displays, If the connection is unsuccessful, the device displays, The current firmware version installed is displayed on the screen. There is an sunken button located on the front of the iPad's short side. 2. If the terminal has a network connection, this symbol should be green. The terminal then restarts and the new settings are applied. To update your time settings, follow the steps below. If you're in North America, you can reach us by phone at 888-342-0131.If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2).If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you. © Copyright 2004-2018 Sitoo AB. The image must adhere to some specific guidelines. If the IP address is 0.0.0.0 then the terminal has no internet connection. Send an email to cardpointesupport@cardconnect.com.